Door Latch seems loose. What should I do?
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[Solution]
If the door latch seems loose, this is normal. Do NOT set up for service. The door latch is designed to have moved in it, so the locking mechanism, in the washer chassis, can properly grab the latch.
If the latch were rigid, the lock mechanism would not grab the latch properly and cause error code Dl.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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