My freezer produced a lot of icicles around the food containers, temperature too cold?
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
Please check if the air-circulation hole is not block by the food container. Bad air-circulation may cause ice frost in freezer compartment.
If you do not store large quantity of food in the freezer, you can set the temperature to low.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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