What to do if Door does not open after washing and no error message is shown on screen?
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
The door will not open after washing and there is no error message on the screen. What should I do next?
The door may not open due to heater operated delay lock, please wait a minimum of 2 minutes before opening the door.
This is a safety feature which locks the door while there is high temperature inside the unit.
The door may also stay locked if there is water inside the drum, perform a 'spin only cycle' to drain the left over water.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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