What contents could be transferred through Smart Switch?

Last Update date : Jan 26. 2026

Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

Contents below can be transferred via Smart Switch:

  1. Contacts (ringtone, notification alarm are not supported)
  2. Schedule (Memo, sticker, image, alarm, group are not supported)
  3. Memo (Do not support if two devices are not compatible with Text memo / S memo / S note)
  4. Message (Some devices do not support MMS)
  5. Picture (if your device uses iOS OS, please deactivate auto backup to iCloud before data transfer through Smart Switch)
  6. Movie
  7. Music
  8. Alarm
  9. Call log
  10. Wallpaper
  11. WiFi
  12. Lock Screen
  13. Documents (DOC,DOCX,PPT,PPTX,XLS,XLSX,PDF file format supported)

If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.

Thank you for your feedback!

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