Why Samsung Air Conditioners
Get the right Air Conditioner in 5 simple steps
Book a $1 Aircon Expert Site Visit
A Samsung Certified Installer will contact you to schedule an on-site assessment of your space and needs.
Receive your exclusive code
An exclusive discount code will be sent to you after the visit.
Choose your recommended system
Purchase the aircon system professionally recommended based on your assessment.
Schedule delivery & installation
Your Samsung Certified Installer will arrange delivery and installation at your convenience.
Leave us a review
Share your site visit and installation experience.
Choose your Air Conditioners
Frequenty Asked Questions
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What am I buying with the $1 site visit?You’re purchasing a site assessment service by a Samsung Certified Installer—this includes an on-site check of your space and an installation suitability review, followed by a recommended aircon system for your home.
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What happens during the $1 aircon site visit?A Samsung Certified Installer will inspect your home layout and propose the most suitable aircon system and installation plan.
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What will the installer check during the assessment?They’ll check key installation factors like room size, piping/route options, power point/isolator location, drainage, and outdoor unit placement feasibility.
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How long does the aircon site visit take?Typically 30–60 minutes, depending on how many rooms and the routing complexity.
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Do I need to be at home during the site visit?Yes—an adult should be present to provide access and confirm preferences (e.g., trunking route, unit placement).
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What should I prepare before the site visit?Have access to all rooms and the intended outdoor unit area. If you have existing aircon, share current brand/system info if available.
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Is the $1 site visit refundable?No — the $1 site visit fee is non-refundable once the appointment is confirmed.
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When will I receive my discount code?Your discount code will be sent once the site assessment is completed.
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How will I receive the discount code?An SMS will be sent to you with your exclusive discount code once the site assessment is completed.
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How long is the discount code valid for?The validity period will be stated in the message with your code.
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Can the discount code be combined with other promotions?Valid for selected promotions only. Terms apply.
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What does “recommended system” mean?It’s the aircon system best suited to your space and installation conditions based on the site visit.
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Can I buy a different model instead of the recommendation?Yes, but suitability and installation requirements may differ. The installer’s recommendation is based on what fits your site best.
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Will the recommendation include the installation scope?Yes—the installer will advise the required setup and any site-specific considerations.
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Can I use Climate Vouchers to purchase Samsung aircon?Yes—Climate Voucher eligibility depends on the participating retailer/channel and the specific models covered.
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What happens during the $1 aircon site visit?A Samsung Certified Installer will inspect your home layout and propose the most suitable aircon system and installation plan.
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What will the installer check during the assessment?They’ll check key installation factors like room size, piping/route options, power point/isolator location, drainage, and outdoor unit placement feasibility.
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How long does the aircon site visit take?Typically 30–60 minutes, depending on how many rooms and the routing complexity.
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Do I need to be at home during the site visit?Yes—an adult should be present to provide access and confirm preferences (e.g., trunking route, unit placement).
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What should I prepare before the site visit?Have access to all rooms and the intended outdoor unit area. If you have existing aircon, share current brand/system info if available.
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Is the $1 site visit refundable?No — the $1 site visit fee is non-refundable once the appointment is confirmed.
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When will I receive my discount code?Your discount code will be sent once the site assessment is completed.
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How will I receive the discount code?An SMS will be sent to you with your exclusive discount code once the site assessment is completed.
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How long is the discount code valid for?The validity period for the voucher will be until 30 Apr 2026.
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Can the discount code be combined with other promotions?Valid for selected promotions only. Terms apply.
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Do you offer Service Packs / Extended Warranty?Yes — protect your Air Conditioner with Samsung Care+ Expert Care, which includes extended warranty coverage and maintenance services. Learn more on the Samsung Care+ Appliances page. https://www.samsung.com/sg/offer/samsung-care-plus/appliances/
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Can I buy a different model instead of the recommendation?Yes, but suitability and installation requirements may differ. The installer’s recommendation is based on what fits your site best.
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Will the recommendation include the installation scope?Yes—the installer will advise the required setup and any site-specific considerations.
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When will installation be scheduled?After purchase, the Samsung Certified Installer will contact you to arrange delivery and installation.
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How soon can installation be done after purchase?Samsung Certified Installer will reach out within 1 week to arrange your delivery and installation appointment.
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How long does aircon installation take?It depends on the number of indoor units and routing. The installer will advise based on your setup.
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Do I need to be home during the Air Con installation?Yes—an adult must be present to provide access and confirm final placement.
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Do I need to be home during installation?Yes—an adult must be present to provide access and confirm final placement.
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Who do I contact if I need help after installation?Contact Samsung Singapore customer service
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Is installation done by Samsung-certified professionals?Yes—installation is conducted by a Samsung Certified Installer.