Add Samsung Care+
Cover plans
Terms and Conditions
Keep your Galaxy as amazing as the day you got it
What's covered
What's not covered
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By pressing confirm, I agree that I have read and accept the Samsung Care+ Terms & Conditions
Samsung Care+ is brought to you by bolttech Insurance Services (UK) limited, which is authorised and regulated by the Financial Conduct Authority (FRN 832644). Claims are administered by bolttech Device Protection (Ireland) Limited registered in Ireland and underwritten by AmTrust Specialty Limited, authorised and regulated by the Prudential Regulation Authority and the Financial Conduct Authority (FRN 202189).
Unlimited Samsung
certified repairs
Keep your Samsung Galaxy as amazing as the day you got it with unlimited damage protection – and optional theft and loss cover.
Rest easy with Samsung Care+1
Samsung Care+
Worldwide cover for accidental damage, with unlimited repairs.2
Samsung Care+ With Theft
Everything in Samsung Care+ plus cover for theft and loss.
Here's what's covered
Accidental damage
Unlimited repairs2 for cracks, drops and spills.
Extended Warranty
Unlimited repairs2 for out of warranty breakdown.
Certified Repair
At authorised service centres using genuine parts.
Battery Replacement
At no extra charge if it’s under 80% capacity.3
Easy Repair Service
Walk-in4 or send in repair service.
At home or abroad
Worldwide repair service.4
Theft & Loss
Add extra cover - up to 2 claims a year if stolen or lost.5
Knox Guard security
To block a stolen or lost smartphone or tablet.
Affordable cover designed by Samsung
Samsung Care+ with Theft & Loss
How to buy Samsung Care+
Buy online at samsung.com or in a Samsung Experience Store, with a choice of Monthly Plan or 2-Year Plan.
Buy with a Device
Add when you buy your device from Samsung
Buy for your Device
Add within 60 days of device purchase
Already a Samsung Care+ member? Sign in to view your plan.
Make a claim
You can submit a claim online or over the phone
Please have your payment card ready to pay the claim excess fee6
Queries and claims.
Lines open 24/7 except public holidays
Policies bought before 19 Jan 2026
0333 009 1717
Lines open Mon-Fri 08:00-19:00, Sat 10:00-15:00
Calls charged at standard rate
Accidental Damage Key Documents:
Accidental Damage & Theft Key Documents:
- Samsung Care+ is available within 60 days of device purchase. Theft and Loss requires activation of Knox Guard and is subject to limit of two claims per year. Battery replacement available only after expiry of Samsung manufacturer’s warranty. Excess payable. Terms and conditions apply. Subject to eligibility. UK residents aged 18+. Three months free cover applied automatically to monthly plans. From month 4 after the purchase of Samsung Care+, the monthly premium for your chosen device cover will be charged on or around the same date of the month as the cover start date. Samsung Care+ is brought to you by bolttech Insurance Services (UK) limited, which is authorised and regulated by the Financial Conduct Authority (FRN 832644). Claims are administered by bolttech Device Protection (Ireland) Limited registered in Ireland and underwritten by AmTrust Specialty Limited, authorised and regulated by the Prudential Regulation Authority and the Financial Conduct Authority (FRN 202189).
- Excludes repairs for cosmetic damage.
- Battery replacement subject to diagnostics testing confirming 79% or less battery capacity.
- Walk in repair subject to local availability.
- Theft and Loss cover is not available on laptops.
- Excess fee is shown at point of purchase and confirmed in your welcome email.
